Hey there - happy to help.
The first thing I’d say is go to a block explorer like bloks.io and check if your unstaking transaction from last week actually was submitted to the chain. Just search for your account name and load the page, and check:
- The top, within the balances area, and see if there’s a “Refunding” balance.
- Lower down the page, the transaction list, to see if your unstaking transaction is there.
If you don’t see it in your transaction and there’s no refunding balance, then it sounds like the transaction was never submitted.
You can try submitting it again in that case either from within your wallet or by using your wallet to login to a site like bloks.io and use their wallet interfaces.